Inspecting the Institute’s new building commissioned in November 2018, the Prime Minister got acquainted with the work of the situational center. Following the example of New York, Singapore, London, the Big Data Platform was created for efficient city management. In other words, this is the future think tank of the city of Almaty. Ten urban and republican systems are already integrated in the situational center. For two years it is planned to integrate 27 systems and databases. The system contains data on traffic in the city, the daily passenger congestion in public transport, data on the workload of schools and kindergartens. An analysis of the crime situation, monitoring of budget execution.

City Akim Bauyrzhan Baibek reported that more than 1,000 development indicators are being analyzed in real time. Based on the Big Data analysis, a long-term predictive modeling of various urban indicators is built: the efficiency of the Almaty economy, the size and composition of the population, the influence of indirect factors on socio-economic development. Various megalopolis management models are being developed that fit into specific managerial decisions.

In addition, a digital 3D holographic layout of Almaty and public reception Open Almaty, formed to provide services to the public on various issues were examined. Representatives of all district akimats, housing, employment and social protection departments, passenger transport, natural resources and architecture, city prosecutor's office, police, state revenue and emergency departments, public service centers, National Chamber of Entrepreneurs, mediators provide services in the front office of the public reception.

On the territory of the institute, there was also a presentation of driver projects implemented in the framework of the President’s Address “New Opportunities under the Fourth Industrial Revolution.” Thus, since early 2018, the initiative “50 drivers of Almaty development” has been launched according to the project principle, designed to ensure further growth of the economy and drastically change the face of the city.

As the Deputy Akim of Almaty Sultanbek Makezhanov noted, to date, 18 out of 50 projects worth 124 billion tenge have been implemented. The largest number of projects are implemented in the social sphere – 30%, in the field of transport – 25%, energy and landscaping, 10% each. Along with this, the Digital Kazakhstan program is actively implemented in the city. A technology hub was created in Almaty, where 40 companies operating in online trading, automated logistics, software development, and blockchain technologies are represented. Today, the city’s share in the IT production is 50%. SmartCity implements systemic digital projects in the areas of security, monitoring of mudflow activity, public transport, education and healthcare.